Frequently Asked Questions

Listoo is a technology-based real estate agency that offers an alternative model with fair prices and greater transparency.

To achieve this, we’ve created an innovative real estate platform for buying and selling properties between individuals, where the Listoo team’s support ensures complete peace of mind. Real estate transactions become safer, more transparent, and more efficient.

The platform integrates automated mechanisms for online management of the entire property sale and/or purchase process. This ensures a simplified and worry-free experience for both owners and buyers.

In short, Listoo is a digital real estate company that handles the sale of your home with full procedural and legal support, for a fixed and fair service price.

Our approach focuses on a fixed, fair price with no surprises.

We don’t work with unexpected fees or exorbitant commissions.

The price of our service is fixed and is only charged if the client sells a house through Listoo.

Property owners can enjoy a 360º solution with professional and personalized support, from the property valuation study to the completion of the transaction.

Listoo is a Portuguese technology-based real estate agency dedicated to the sale and purchase of properties between individuals through automated and simplified processes.

To this end, Listoo holds AMI License No. 19516, a license granted to real estate agencies by the sector’s regulatory body.

We combine technology and real estate experts so that clients always feel supported during such an important step in their lives. The result is a simplified experience with fair and transparent prices.

For now, no (more news soon). The Listoo office in Oeiras is the epicenter of operations. And it’s OPEN to client visits just like a store!

Thanks to our technology, the Listoo team has the capacity and greater efficiency to manage client processes from the office.

However, there are numerous occasions when the Listoo team is physically present with clients:

• Traveling to the client’s home for a more detailed assessment
• Conducting visits (optional extra service)
• Signing the CPCV and the Deed
• Etc.

It’s worth adding that a large part of the deed signings take place in the office, with the presence of the owners, buyers, and the Listoo team.

Yes, Listoo operates throughout the entire national territory.

We have a team in Lisbon (Oeiras) and another in Porto that ensure the sale of properties anywhere in the country, including the Azores and Madeira (we have already completed sales on the islands).

However, it is important to remember that the extra service of managing property viewings is only available in the Greater Lisbon and Greater Porto areas.

Our service has a fixed price of €5000 + VAT, which is only billed if the property is sold. No other hidden costs or unexpected fees.

Just €5000 + VAT.

The Listoo service includes:

• Property valuation study
• Support and assistance from a specialist at each stage of the sale
• Automatic listing on the best real estate portals
• Listing verification and optimization
• Free use of the online platform to control the process
• Legal support and verification of non-conformities for total security
• Management of interested parties’ contacts
• Negotiation advice
• Drafting of the Preliminary Purchase and Sale Agreement (CPCV)
• On-site assistance at the time of the deed signing

The Listoo team also undertakes to organize all the necessary documents for the sale, including the Energy Performance Certificate (cost borne by the owner), and to take care of all procedural paperwork.

Visual+ Extras Package (Optional)
The Visual+ package is optional and provides access to extra services to accelerate the sale of your property.
Listoo clients can purchase the Visual+ package for €240 + VAT.

With this package, clients are entitled to:
• Professional photos and video
• House plan
• 3D model and 360º view
• Virtual tours
• Featured listing on portals
• Social media promotion of the property

Click to learn more: Visual+ package.

Service with Visit Management (Optional)
Clients who want an even more comfortable sale can request the “Listoo Service with Visit Management” for a fixed price of €6990 + VAT, invoiced upon sale of the house.

In this service, a Listoo specialist manages and conducts all in-person visits to interested contacts.

See our pricing page.

Listoo wonders how other real estate agencies charge such high commissions!

First, switching from a percentage commission to a fixed commission makes all the difference. Nowadays, a 5% commission easily reaches €30,000 or €40,000. Paying these amounts for real estate brokerage services doesn’t make sense to us.

Secondly, the service model we designed allows us to charge a fair price for everyone.

We developed online processes and automation technology to maximize efficiency and task distribution. This allows our employees to focus on high-value tasks, minimizing routine tasks.

Our innovative technology frees up our time to dedicate to what is truly important to the client: personalized support and guidance in the sales strategy and process.

In short, Listoo has optimized operations and cut costs that don’t make sense for clients. We combine technology and task optimization to achieve operational efficiency. And with that, we are able to offer a complete and high-quality service at a very competitive price.

Listoo has a digital tool – a simulator – that serves as a basis for evaluating your home. Subsequently, this evaluation is verified by a Listoo team specialist experienced in the area of ​​the property in question. The value suggested by the simulator can therefore be adjusted according to the specialist’s analysis.

The online valuation of your property, in the simulator, follows the “Comparative Market Analysis” (CMA) model and is done through an algorithm that uses public data and specific information about your property.

Some of the factors that influence the valuation:
• Location – the price of houses varies according to the geographical area where they are located. Variables such as access to public transport, schools, shops and nearby infrastructure can influence the price.
• House characteristics – size, number of bedrooms, bathrooms, garage, garden, age and condition are some of the variables that can influence the value of a house.
• Comparative elements of other properties in the area – the algorithm compares the characteristics of your house with other similar houses that have been recently sold in the same area. This way, it’s possible to obtain a more accurate estimate of your home’s value.

It’s important to note that this online valuation is merely indicative and may not reflect the actual value of your home.

A more complete valuation can be done by one of Listoo’s professionals. However, this tool is useful for getting a general idea of ​​your home’s value and making significant decisions, such as selling or buying a new home.

The home sale process on Listoo boils down to 3 key steps, and you’ll have support from our team at every stage.

1. Sending Information and Registering the Property

Each process begins with sending information to register the property on the Listoo platform. Therefore, you need to gather the main property documents, such as the Property Registration Certificate.

Property registration can be done in two ways:

a) Independent Registration: You can start the property registration independently. Simply create an account on Listoo.pt to access the platform. Then you fill in the property details and upload the documents to your personal area.

b) With the help of your specialist: You can contact Listoo directly by phone or WhatsApp, and the specialist responsible for your property will take care of your Listoo account and registration on the platform. Our specialist will tell you what you need to send to proceed.

2. Contract Signing and Property Listing

A Real Estate Broker Contract is mandatory for Listoo to market your property.

Listoo uses a legally recognized platform for signing digital contracts remotely. Therefore, the contract is sent by email and, after reviewing it, you can sign it digitally, without needing to travel.

With the contract signed, Listoo can proceed with advertising your property on real estate portals and other digital channels.

The next phase involves managing contacts and qualifying interested parties, with the Listoo specialist preparing them for property viewings.

3. Offer Analysis and Deal Closing

Offers are collected by the professional overseeing your process.

If there is a negotiation phase, involving proposals and counter-proposals, you can count on the Listoo specialist’s assistance.

From the moment you decide to accept an attractive offer and close the deal, Listoo also provides full support until the deed is signed. Count on legal support and assistance with documentation through our legal department and a dedicated professional. This way, you’ll have complete peace of mind in drafting the preliminary purchase and sale agreement and the deed.